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Scott Johnston, Your Insurance Advisor

The mission of Johnston & Associates Insurance is to provide the most comprehensive insurance solution for our clients - with an eye on your bottom line. As an independent agency, not captive to any one company, we can search across the industry for the best insurance - at the best rates. And no one beats our package discounts! We take great pleasure in creating an efficient and friendly customer service experience. At Johnston & Associates, we’re not only committed to earning your business, but keeping it.

The ERIE Is Above All In SERVICE® 

Need Coverage for Your New Ride?

Buying a new car? There's a lot to think about when it comes to auto insurance coverage. Erie Insurance’s auto insurance policies offer dozens of features and discounts that reward safe drivers.
Learn more about the coverage.


ERIE Named Again to FORTUNE 500

Erie Insurance is ranked number 497 on the 2012 FORTUNE 500 list of largest American companies based on total revenue. ERIE made its initial debut on the list in 2003. Read more about the ranking.

What Customers Say

"I recommend ERIE to all my friends and family because of my Agent."
-Brian B.

File a Claim in Tenn.


If you’re an Erie Insurance Customer and have questions about your policy coverages or need to file a claim, here’s what to do:

Contact our agency, or
Call one of ERIE field offices.

To contact a local ERIE office in Knoxville:

•Call (888) 922-3743 or (865) 909-9888

Other residents can find the toll-free phone numbers on Erie Insurance’s Web site. You can also file a claim online.

ERIE offers 24/7 support, call (800) 367-3743.